Financial Aid Professionals

Recent News

Great Lakes commissioned the Center for Effective Philanthropy to conduct our first-ever confidential survey of grant applicants and recipients, asking for their candid assessment of how we go about our work as a grant maker. Learn more about our goals and process, and read applicant and grantee survey results.

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We know how important information security is for you, so we've made it our mission to provide you with a safe and convenient information exchange experience across all our products and services—including Portfolio Navigator. Along with our latest Portfolio Navigator enhancements, we've updated security access roles for continued security assurance. Here's what you need to know about what different users can do in Portfolio Navigator.

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While your school has its own unique challenges, connecting your students who are delinquent on their loans with their servicer for much-needed repayment help is one you likely share with your colleagues. Financial aid professionals at more than 100 institutions are tackling that challenge head-on. See what they're doing to improve repayment success.

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Great Lakes provides grant funding to colleges, universities, community-based organizations, and research initiatives across the country to learn what works best, and what can be scaled to benefit the greatest number of students. Our new Philanthropy Report highlights what we've learned over the past year, and how we continue to refine our grants in response.

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Difficult conversations in the financial aid office often arise because they start with an emotional topic: money. Now add the fact that your job entails helping students while still complying with external guidelines and rules. Here are some top tips to help you navigate difficult conversations, while still providing commendable customer service.

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The Common Manual has been updated to incorporate changes recently approved by the Common Manual Governing Board. You can find these changes in the Common Manual Policy Change Bulletins that are available on schools.mygreatlakes.org.

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Great Lakes and other financial institutions will be closed on Monday, May 25, 2015, to observe the Memorial Day federal holiday. Find out how this will impact your CDS disbursements.

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The road to successful student loan repayment for your students begins with choices made before and while they attend college. But making a graceful exit from school—whether students are graduating or leaving school without completing their program—can have an equally huge impact on their repayment success. Share these 12 tips with your students to help them start off on the right foot as they leave college life behind.

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Being prepared to pass gateway math and English classes is especially crucial for college students to earn their degrees. Great Lakes' new two-year College Ready grants support academic programming that prepares more students to pass college-level math and English courses—to increase their odds of earning a degree.

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Internships open doors for students. But for students with financial need, who often pay their way with part-time jobs, internships are feasible only when wages are paid—and those can be hard to find. To make internships more accessible for students who otherwise couldn't afford to participate, Great Lakes created Career Ready Internship grants.

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